Listings and reviews
Google checks whether your business details match across the web. When your name, phone or hours are different on Yelp or Apple Maps, it trusts you less and customers call the wrong number.
Every review gets a reply, written the way you talk. Thank the good ones, answer the bad ones calmly so the next customer sees you care. We also set up a simple text that asks happy customers for a review after the job, which is the most reliable way to get more of them.
Only Google can remove a review, and only if it breaks their rules, like a fake review or one from someone who was never a customer. We report the ones that qualify and answer the rest.
Never. It's against the rules on every platform and it can get your listing suspended.
It's Apple's free tool for controlling how your business shows up in Apple Maps and Siri. Lots of iPhone users search there first.
Free Google check: we look you up the way your customers do and tell you the three things we'd fix first.